GraceCart.com is India’s first premium online luxury retailer focuses specially on Indian designers providing quality apparels and accessories at affordable prices.

Our easy surf web site offers the customers around the world exactly what he or she wants out of hottest designs of the season and delivered through state of the art world wide express delivery in quality packing.

Since launched GraceCart.com has successfully established itself as a luxury brand in attractive collections, very caring customer care service, immaculate packaging and state of the art delivery system. Above all customers can directly chat with the existing customers on product quality, customer experience and service delivery. Customers can also share there experience through forums and blogs.

The pages of GraceCart.com features high fashion editorial, latest fashion news and full coverage of fashion shows updated on daily basis.

Company Information –

Registered Office –

Office 13-14, Ruturang AB
Aranyeshwar Marg, Satara Road,
Pune 411009, Maharashtra.


Please mail us for any queries at info@gracecart.com.

“To become the India’s leading online store for designer apparels, jewellery & accessories by providing unmatched services and professional approach without compromising values and ethics.”

• To develop a close professional relationship with the Fashion industry. Be it Fashion designers, trend forecasters or associations & professionals involved with the fashion industry.


• To promote India as the ultimate source of luxury designs in the world map.


• To help customers choose the best to suit them the best.

Charter describes our Characteristics, values & commitments. We commit ourselves to work under this framework –

CHARACTERISTICS

• Company products & services should bring a significant & positive change in the life of customers.


• Company to be perceived as leading online store for designer apparels, jewellery and accessories.


• All company activities should be ethically and socially accepted.


• Company should provide best & most courteous services.


• Company should deliver good financial results.

VALUES

COMMITTED - We are committed to provide high standard of products & services.

RESPONSIBLE – We should conduct our business in the most socially responsible

AMBITIOUS - We should set high standards and benchmarks in the industry and reach new heights and peak in the Endeavour.

OPEN & HONEST – We should be transparent & honest in all our transactions with the Stakeholders & customers.

Further details on our operations is described in policies

Business Policy

at GraceCart.com we will be guided by following business policies

• Will conduct business in collaboration with the premier associations, agencies, associations and professionals of there field.


• At no given circumstances we are going to compromise on quality.


• For us business & profession always comes first.


• We will deliver strong financial results month by month.

Business Ethics Policy


at GraceCart.com we will conduct our business in the most ethical way which means

• Will share customer information to any individual, company or organization in any form.


• We will advice purchase of quality products to the customers.


• Will conduct our business with integrity, honesty, politeness, & professionalism.


• Will not bribe anyone in any form.


• Will keep Indian traditions and culture of luxury alive with our attitude and services.

Communication Policy


at GraceCart.com our communication with all our stakeholders & customers will be in the manner described below

• Clear and to the point.


• Open, honest, timely and credible.


• Relevant and customized to meet the customer expectations.


• Consistent in align with the company’s vision, mission and policies.

Financial Policy


at GraceCart.com we will grow as a independent company by maintaining good profits year by year & will share profit with our employees. This means we will

• Pursue short term & challenging financial targets with utmost professionalism.


• Make sure least wastage of resources in our operations.


• Make sure optimizing all financial angles on taking any decision without compromising the quality.


• Apply best proven financial management methods to increase productivity.


• Make sure all the matters related to tax is complied off.


• Timely involvement of venture and angel investors.

IT Policy


at GraceCart.com we will be using the latest and most potent methods in information technology to help the customers and promote self. This will also means that

• Company should not make any kind of false or the claims which could not be met on its Web Site.


• To update the web site regularly so as to meet the customer expectations.


• To keep the web site simple enough to be understood by all.


• Use business driven global IT standards.


• Use latest security controls to manage the systems.


• Use most reliable and latest equipments to run the system.

Legal Policy


at GraceCart.com we will operate our business in compliance with the spirit of all laws and regulations governing the activities of the company. This means that we will

• Comply with law and regulations in all jurisdictions.


• Ensure high legal standards and good corporate government policies.


• Will work within the laws to protect our business.

People Policy


at GraceCart.com we believes people are the most important resource. We will attract, train and retain best talent in the company. This means that we will

• Ensure good practices in HR to make the company best place to work.


• Develop a learning environment in the company to benefit all.


• Will support a healthy lifestyle.


• Ensure that our people have clear understanding of patient’s wishes, needs and expectations.


• Support our people to develop there competencies, employability and career opportunities.